Support
Need help with Memories, have feedback, or found something that is not working? Get in touch and include the iPhone model and iOS version if the problem is technical.
Contact
Where are my memories stored?
Memories keeps your journal on your iPhone. Optional private iCloud sync may be available in the shipping build after device QA; this site will only describe that once verified.
Do I need an account?
No. There is no Memories account to create.
Can Memories read my journal with AI?
No remote AI service is part of the app.
How do I restore Memories+?
Use Restore Purchases inside Memories Settings.
How do I export my memories?
Open Settings and use the export options there. Text and JSON export are available on the free tier. Memory Book PDF export is part of Memories+.
How do I delete my data?
Final deletion guidance will be published here after CloudKit / on-device deletion behavior is verified for the shipping build.